Good customer service is important to achievements in business enterprise; there’s nothing at all significant-tech about aiding customers get just what exactly they have to have. But technological innovation may make the process less difficult and more economical.
For most compact businesses, investing in data technologies (IT) will pay dividends in more approaches than one. Not just can technological innovation aid corporations build a company identity and decreased the price of carrying out small business, it may also aid level the enjoying area.
The Dell/National Federation of Impartial Enterprise (NFIB) Smaller Enterprise Excellence Award, established in 2004, honors small companies that instill the spirit of innovation and implement IT to improve the customer knowledge.
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The winner will obtain $30,000 in engineering and Qualified expert services from Dell; a Day with Dell plan with Dell executives, including Michael Dell, to share ideal enterprise techniques; a life span membership to NFIB; and other prizes. 9 other organizations will get a Dell Latitude notebook and also a 1-year membership to NFIB. The finalists to the 2006 award are:
-> AMAD Logistics, an international freight forwarder and logistics enterprise.
-> DataCert Inc., a quick-expanding provider of electronic invoicing and corporate lawful invest-management solutions.
-> Errand Remedies, which delivers personalized errand-functioning and concierge products and services being an personnel reward and customer partnership enhancement to health care, hospitality, residential house and corporate businesses.
-> Harrison’s Roof Truss, L.L.C., a maker of engineered wooden roof and ground trusses.
-> Micro Technologies Expert services Inc., which develops and manufactures electronic items.
-> Nationwide Affiliation of Method Administrators Inc., supplies a 24-hour, Website-based mostly purchaser portal through which customers can track company phone calls and on-web page areas storage.
-> Ntelicor L.P., an info-technology consulting and staffing organization.
-> Pipal Research Corp., a group of strategists and financial commitment bankers who present analysis and analytical expert services.
-> Sew What? Inc., a theatrical drapery manufacturer and custom sewing provider.
-> TRS Consultants Inc., a multidisciplinary engineering and construction management organization.