Excellent customer service is very important to success in company; there’s absolutely nothing high-tech about encouraging consumers get what exactly they need to have. But technologies can make the method less complicated plus more successful.
For most modest businesses, investing in facts technological innovation (IT) pays dividends in additional means than a single. Not merely can technology help firms build a corporate identification and decreased the cost of performing small business, it might also help level the playing industry.
The Dell/National Federation of Unbiased Small business (NFIB) Tiny Business enterprise Excellence Award, founded in 2004, honors small businesses that instill the spirit of innovation and utilize IT to boost The shopper working experience.
Assume huge, get huge
The winner will obtain $thirty,000 in technological innovation and Qualified providers from Dell; on a daily basis with Dell method with Dell executives, such as Michael Dell, to share ideal organization techniques; a life span membership to NFIB; and various prizes. Nine other organizations will get a Dell Latitude notebook along with a just one-yr membership to NFIB. The finalists for that 2006 award are:
-> AMAD Logistics, a world freight forwarder and logistics organization.
-> DataCert Inc., a fast-rising supplier of Digital invoicing and company legal spend-administration methods.
-> Errand Remedies, which presents personalized errand-working and concierge solutions being an worker reward and client relationship improvement to health and fitness care, hospitality, residential home and corporate businesses.
-> Harrison’s Roof Truss, L.L.C., a manufacturer of engineered wooden roof and ground trusses.
-> Micro Technological know-how Solutions Inc., which develops and manufactures electronic items.
-> Countrywide Association of Procedure Directors 사회적기업기념품 Inc., supplies a 24-hour, Internet-dependent customer portal by which consumers can track assistance phone calls and on-web page components storage.
-> Ntelicor L.P., an info-technological know-how consulting and staffing company.
-> Pipal Investigate Corp., a staff of strategists and investment decision bankers who supply research and analytical providers.
-> Sew What? Inc., a theatrical drapery maker and personalized sewing service.
-> TRS Consultants Inc., a multidisciplinary engineering and construction administration firm.