Superior customer service is important to results in company; there’s nothing at all large-tech about assisting prospects get just what they need. But know-how may make the process much easier and even more successful.
For some tiny enterprises, buying information and facts technological know-how (IT) pays dividends in additional strategies than one. Not merely can technologies assistance businesses create a corporate identity and decrease the price of performing business, it also can assist level the playing area.
The Dell/National Federation of Impartial Organization (NFIB) Small Business enterprise Excellence Award, set up in 2004, honors tiny companies that instill the spirit of innovation and use IT to enhance The shopper encounter.
Imagine huge, get large
The winner will obtain $30,000 in technological know-how and Experienced products and services from Dell; a Day with Dell system with Dell executives, such as Michael Dell, to share greatest small business procedures; a lifetime membership to NFIB; together with other prizes. Nine other companies will get a Dell Latitude notebook in addition to a one particular-calendar year membership to NFIB. The finalists with the 2006 award are:
-> AMAD Logistics, an international freight forwarder and logistics corporation.
-> DataCert Inc., a fast-growing provider 사회적기업 of Digital invoicing and company legal commit-management remedies.
-> Errand Methods, which presents custom made errand-functioning and concierge products and services as an employee advantage and shopper marriage enhancement to overall health care, hospitality, household property and company corporations.
-> Harrison’s Roof Truss, L.L.C., a producer of engineered picket roof and floor trusses.
-> Micro Engineering Providers Inc., which develops and manufactures electronic products.
-> Countrywide Association of Process Directors Inc., offers a 24-hour, Web-based purchaser portal through which customers can monitor support phone calls and on-web site components storage.
-> Ntelicor L.P., an facts-know-how consulting and staffing company.
-> Pipal Research Corp., a workforce of strategists and financial commitment bankers who provide exploration and analytical solutions.
-> Sew What? Inc., a theatrical drapery company and custom sewing service.
-> TRS Consultants Inc., a multidisciplinary engineering and design administration organization.