Very good customer care is vital to success in organization; there’s very little superior-tech about aiding prospects get what exactly they want. But technological know-how will make the process simpler plus more productive.
For the majority of tiny corporations, purchasing information technological innovation (IT) can pay dividends in additional approaches than a person. Not just can technology support companies build a corporate id and reduced the price of undertaking organization, it may also enable degree the participating in area.
The Dell/Nationwide Federation of Independent Small business (NFIB) Compact Small business Excellence Award, established in 2004, honors modest organizations that instill the spirit of innovation and use IT to boost the customer encounter.
Consider huge, get huge
The winner will receive $30,000 in technological innovation and Skilled solutions from Dell; every day with Dell method with Dell executives, which include Michael Dell, to share best small business tactics; a lifetime membership to NFIB; together with other prizes. Nine other corporations will receive a Dell Latitude notebook plus a just one-year membership to NFIB. The finalists with the 2006 award are:
-> AMAD Logistics, a world freight forwarder and logistics corporation.
-> DataCert Inc., a fast-growing supplier of electronic invoicing and company legal spend-administration alternatives.
-> Errand Solutions, which offers customized errand-operating and concierge expert services being an worker profit and customer connection improvement to health and fitness care, hospitality, residential home and company organizations.
-> Harrison’s Roof Truss, L.L.C., a manufacturer of engineered wood roof and ground trusses.
-> Micro Technological know-how Providers Inc., which develops and manufactures electronic merchandise.
-> National Affiliation of Technique Directors 사회적기업 Inc., provides a 24-hour, Website-based mostly purchaser portal through which shoppers can keep track of service phone calls and on-site pieces storage.
-> Ntelicor L.P., an data-technology consulting and staffing organization.
-> Pipal Investigate Corp., a crew of strategists and financial investment bankers who deliver study and analytical expert services.
-> Sew What? Inc., a theatrical drapery manufacturer and personalized sewing support.
-> TRS Consultants Inc., a multidisciplinary engineering and construction management business.