Good customer service is vital to good results in business; there’s practically nothing higher-tech about serving to buyers get exactly what they have to have. But know-how could make the process simpler and much more efficient.
For many small businesses, buying info technological innovation (IT) can pay dividends in more ways than one. Not just can know-how assist providers establish a corporate id and lower the expense of doing business enterprise, it also can help level the participating in area.
The Dell/Countrywide Federation of Impartial Enterprise (NFIB) Tiny Business enterprise Excellence Award, established in 2004, honors modest firms that instill the spirit of innovation and utilize IT to further improve The shopper working experience.
Assume huge, win large
The winner will receive $30,000 in technology and Experienced solutions from Dell; each day with Dell application with Dell executives, which include Michael Dell, to share greatest company techniques; a lifetime membership to NFIB; as well as other prizes. 9 other providers will get a Dell Latitude notebook in addition to a a person-calendar year membership to NFIB. The finalists with the 2006 award are:
-> AMAD Logistics, a world freight forwarder and logistics firm.
-> DataCert Inc., a fast-growing supplier of Digital invoicing and corporate legal invest-administration options.
-> Errand Options, which presents custom-made errand-working and concierge companies as an staff benefit and buyer connection improvement to health treatment, hospitality, household house and corporate corporations.
-> Harrison’s Roof Truss, L.L.C., a manufacturer of engineered picket roof and ground trusses.
-> Micro Technological know-how Companies Inc., which develops and manufactures electronic merchandise.
-> Nationwide Association of Procedure Directors Inc., supplies a 24-hour, Web-dependent client portal by which shoppers can monitor service phone calls and on-web site components storage.
-> Ntelicor L.P., an information and facts-technological know-how 사회적기업제품 consulting and staffing business.
-> Pipal Study Corp., a crew of strategists and financial investment bankers who give investigation and analytical providers.
-> Sew What? Inc., a theatrical drapery maker and customized sewing service.
-> TRS Consultants Inc., a multidisciplinary engineering and construction administration business.